Bruce T. Dugan
An abstract vision with a linear process, Mr. Dugan has been an enterpreneur since 1982, as well as C.E.O. of several publically traded companies. His career has been in the areas of logistics, entertainament, publishing and technology. he is currently Managing Member of Intech Creative LLC., Chairman of its subsidiary Incognito Worldwide, and President of Inicia Incorporated, and Craveller Inc.
Getting stuff done is at the root of any business venture. It may sound trivial, but many startups strategize themselves right out of business -- because they don’t get stuff done!
Launching a business and turning it into a revenue-generating enterprise is daunting. Becoming self-sustaining and profitable all the more so. However, that is just the warm-up drill; the real chore is to stabilize, manage and grow that business in an ever-changing world.
A T-Mobile customer service nightmare awaited me upon my return to New York City. After a long-extended stay overseas –, I thought I was returning to the “1st” world,” you know the land of innovation, efficiency and the highest standards of customer service excellence. Is there any other industry beyond cellular that can charge more, provide less, and make your life miserable in the process?